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Terms of Service

Last Updated: July 13, 2025

Account Terms

  1. Account Creation

    Users can create accounts by providing valid information. You must be at least 18 years old to register.

  2. Account Security

    You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

  3. Account Termination

    We reserve the right to suspend or terminate accounts that violate our terms or engage in illegal activities.

Hosting Services

  1. Service Provision

    We provide various hosting plans that users can subscribe to on monthly/annual basis.

  2. Domain Registration

    Users can purchase domain names through our platform. Domain availability is not guaranteed until payment is confirmed.

  3. Resource Usage

    Your hosting account must not consume excessive server resources or affect other customers' services.

Payment & Refund Policy

  1. Payment Terms

    All services must be paid in advance. We accept major credit cards, PayPal, and other payment methods.

  2. No Refund Policy

    All payments are final. We do not offer refunds for hosting services, domain registrations, or any other products.

  3. Subscription Renewal

    Services will automatically renew at the end of each billing cycle unless cancelled before the renewal date.

  4. Late Payments

    Accounts not paid within 3 days of due date will be suspended. Data may be deleted after 30 days of non-payment.

Contact & Support

  1. Support Channels

    Customers can contact us via:

    • Email: [email protected] (24/7)
    • Ticketing system in client area
    • Live chat during business hours

  2. Response Time

    We aim to respond to all support queries within 4 hours during business days.

Prohibited Activities

The following activities are strictly prohibited:

  • Spamming or bulk email sending
  • Hosting illegal content
  • Phishing or fraudulent activities
  • Malware distribution
  • Resource-intensive scripts without prior approval

Violation of these terms may result in immediate account termination without notice.

Important Notice

By using our services, you agree to all terms and conditions outlined above. We reserve the right to modify these terms at any time.